{"id":2635,"date":"2024-01-18T20:49:04","date_gmt":"2024-01-18T23:49:04","guid":{"rendered":"https:\/\/khkeynurse.com\/courses\/?page_id=2635"},"modified":"2024-04-19T01:07:08","modified_gmt":"2024-04-19T08:07:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/khkeynurse.com\/courses\/faq\/","title":{"rendered":"FAQ &#8211; Perguntas frequentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2635\" class=\"elementor elementor-2635\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24152d7 e-con-full e-flex e-con e-parent\" data-id=\"24152d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f4941c6 e-con-full e-flex e-con e-child\" data-id=\"f4941c6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69da96f elementor-widget elementor-widget-heading\" data-id=\"69da96f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><div class=\"gtranslate_wrapper\" id=\"gt-wrapper-28422195\"><\/div><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a94eba e-con-full e-flex e-con e-parent\" data-id=\"8a94eba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f1659ba e-con-full e-flex e-con e-child\" data-id=\"f1659ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac95a4a elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ac95a4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/khkeynurse.com\/courses\/\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-arrow-alt-circle-left\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-178562a elementor-widget elementor-widget-heading\" data-id=\"178562a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/khkeynurse.com\/courses\/\">voltar<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c339827 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"c339827\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d94161 elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"2d94161\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"768\" src=\"https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/Untitled-design-1-768x768.png\" class=\"attachment-medium_large size-medium_large wp-image-2677\" alt=\"\" srcset=\"https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/Untitled-design-1-768x768.png 768w, https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/Untitled-design-1-300x300.png 300w, https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/Untitled-design-1-1024x1024.png 1024w, https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/Untitled-design-1-150x150.png 150w, https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/Untitled-design-1.png 1080w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ee609e e-con-full e-flex e-con e-child\" data-id=\"8ee609e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4cd3ff8 e-con-full e-flex e-con e-child\" data-id=\"4cd3ff8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bde618 elementor-widget elementor-widget-heading\" data-id=\"1bde618\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ* - Perguntas Frequentes <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce10b43 elementor-widget elementor-widget-spacer\" data-id=\"ce10b43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ac55c0 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1ac55c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><style>#sp-ea-2640 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-2640.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-2640.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-2640.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-2640.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-2640.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1705621812\"><div id=\"sp-ea-2640\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-26400\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse26400\" aria-controls=\"collapse26400\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Ponto de Aten\u00e7\u00e3o<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse26400\" data-parent=\"#sp-ea-2640\" role=\"region\" aria-labelledby=\"ea-header-26400\"> <div class=\"ea-body\"><h4 style=\"text-align: left;padding-left: 40px\">Antes de tudo, \u00e9 importante saber que infelizmente isso pode acontecer!<\/h4><h4 style=\"text-align: left;padding-left: 40px\">N\u00e3o \u00e9 exclusividade da nossa plataforma e sim um erro comum e que pode acontecer a qualquer momento durante o acesso em um site na internet. Seja um site de not\u00edcias, e-mails, etc.<\/h4><h4 style=\"text-align: left;padding-left: 40px\">Mas n\u00e3o se preocupe ... Existe solu\u00e7\u00e3o para isso.<\/h4><h4 style=\"text-align: left;padding-left: 40px\">Reunimos os melhores conte\u00fados e poss\u00edveis erros que podem acontecer, mesmo que estes ainda n\u00e3o tenham sido reportados pelos usu\u00e1rios.<\/h4><h4 style=\"text-align: left;padding-left: 40px\">Fique \u00e0 vontade para acionar o suporte, atrav\u00e9s das op\u00e7\u00f5es abaixo, caso voc\u00ea n\u00e3o encontre a solu\u00e7\u00e3o nessa p\u00e1gina.<\/h4><h4><\/h4><h4 style=\"padding-left: 80px\">\u00a01\u00aa op\u00e7\u00e3o: <a href=\"https:\/\/khkeynurse.com\/courses\/help\/\">Enviar e-mail<\/a><\/h4><h4 style=\"padding-left: 80px\">\u00a02\u00aa op\u00e7\u00e3o: <a href=\"https:\/\/whereby.com\/celban\" target=\"_blank\" rel=\"noopener\">Acessar Sala virtual (Em breve)<\/a><\/h4><h4 style=\"padding-left: 80px\">\u00a03\u00aa op\u00e7\u00e3o: <a href=\"http:\/\/new\" target=\"_blank\" rel=\"noopener\">Chat (Em breve)<\/a><\/h4><h4><\/h4><h4 style=\"text-align: left;padding-left: 40px\">Atenciosamente,<br \/>Suporte Kelly Hodgins.<\/h4><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-26401\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse26401\" aria-controls=\"collapse26401\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Recebi o e-mail de Boas-vindas, mas n\u00e3o consigo acessar o link<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse26401\" data-parent=\"#sp-ea-2640\" role=\"region\" aria-labelledby=\"ea-header-26401\"> <div class=\"ea-body\"><h4 class=\"v1pre\" style=\"text-align: left;padding-left: 40px\">1\u00ba - Acessar o endere\u00e7o para desconectar qualquer sess\u00e3o que possa ter ficado em aberto.<br \/><a href=\"https:\/\/khkeynurse.com\/courses\/dashboard\/logout\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/khkeynurse.com\/courses\/dashboard\/logout<\/a><\/h4><h4 class=\"v1pre\" style=\"text-align: left;padding-left: 40px\">2\u00ba - Fechar todas as abas e navegadores que estiverem abertos.<\/h4><h4 class=\"v1pre\" style=\"text-align: left;padding-left: 40px\">3\u00ba - Acessar o link direto da p\u00e1gina de login<br \/><a href=\"https:\/\/khkeynurse.com\/courses\/dashboard\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/khkeynurse.com\/courses\/dashboard\/<\/a><\/h4><h4 class=\"v1pre\" style=\"text-align: left;padding-left: 40px\">4\u00ba - Caso esteja acessando por um computador, aperte e segure a tecla CONTROL e segurando o CONTROL, voc\u00ea aperta a tecla F5 para recarregar o site.<br \/>Depois de apertar o F5 , pode soltar as teclas.<\/h4><h4 class=\"v1pre\" style=\"text-align: left;padding-left: 40px\">5\u00ba - Tente fazer login novamente usando os dados de acesso.<\/h4><h4 class=\"v1pre\" style=\"text-align: left;padding-left: 40px\">6\u00ba - Pronto! Seu acesso deve ter sido restaurado com sucesso.<\/h4><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-26402\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse26402\" aria-controls=\"collapse26402\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Como criar ou alterar a senha de acesso?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse26402\" data-parent=\"#sp-ea-2640\" role=\"region\" aria-labelledby=\"ea-header-26402\"> <div class=\"ea-body\"><h4 style=\"padding-left: 40px\">Esse procedimento \u00e9 simples!<\/h4><h4 style=\"padding-left: 40px\">Voc\u00ea poder\u00e1 solicitar uma nova senha, na tela principal de login clicando em \"Forgot\" ou atrav\u00e9s do link abaixo,<\/h4><h4 style=\"padding-left: 40px\"><a href=\"https:\/\/khkeynurse.com\/courses\/dashboard\/retrieve-password\/\">Criar ou alterar a senha de acesso<\/a><\/h4><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-26403\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse26403\" aria-controls=\"collapse26403\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Acessei a Plataforma, mas n\u00e3o encontro os m\u00f3dulos<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse26403\" data-parent=\"#sp-ea-2640\" role=\"region\" aria-labelledby=\"ea-header-26403\"> <div class=\"ea-body\"><h4 style=\"padding-left: 40px\">1\u00ba - Clique em Explore Courses, localizado no menu superior direito;<\/h4><h4 style=\"padding-left: 40px\">2\u00ba - No painel de navega\u00e7\u00e3o, escolha o M\u00f3dulo e clique em Enroll Course;<\/h4><h4 style=\"padding-left: 40px\">3\u00ba - Agora, \u00e9 s\u00f3 clicar em Start Learning e come\u00e7ar a sua Jornada.<\/h4><h4 style=\"padding-left: 40px\">4\u00ba - Good Luck!<\/h4><p><a href=\"https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/FAQ_EnrollCourse.png\"><img decoding=\"async\" class=\"aligncenter wp-image-2643 size-large\" src=\"https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/FAQ_EnrollCourse-1024x511.png\" alt=\"\" width=\"1024\" height=\"511\" srcset=\"https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/FAQ_EnrollCourse-1024x511.png 1024w, https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/FAQ_EnrollCourse-300x150.png 300w, https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/FAQ_EnrollCourse-768x383.png 768w, https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/FAQ_EnrollCourse-1140x570.png 1140w, https:\/\/khkeynurse.com\/courses\/wp-content\/uploads\/2024\/01\/FAQ_EnrollCourse.png 1402w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-26404\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse26404\" aria-controls=\"collapse26404\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Eu acesso a Plataforma, mas as p\u00e1ginas n\u00e3o carregam direito.<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse26404\" data-parent=\"#sp-ea-2640\" role=\"region\" aria-labelledby=\"ea-header-26404\"> <div class=\"ea-body\"><h4 class=\"v1pre\" style=\"padding-left: 40px\">1\u00ba - Acessar o endere\u00e7o para desconectar qualquer sess\u00e3o que possa ter ficado em aberto.<br \/><a href=\"https:\/\/khkeynurse.com\/courses\/dashboard\/logout\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/khkeynurse.com\/courses\/dashboard\/logout<\/a><\/h4><h4 class=\"v1pre\" style=\"padding-left: 40px\">2\u00ba - Fechar todas as abas e navegadores que estiverem abertos.<\/h4><h4 class=\"v1pre\" style=\"padding-left: 40px\">3\u00ba - Acessar o link direto da p\u00e1gina de login<br \/><a href=\"https:\/\/khkeynurse.com\/courses\/dashboard\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/khkeynurse.com\/courses\/dashboard\/<\/a><\/h4><h4 class=\"v1pre\" style=\"padding-left: 40px\">4\u00ba -\u00a0Caso esteja acessando por um computador,\u00a0aperte e segure a tecla CONTROL e segurando o CONTROL, voc\u00ea aperta a tecla F5 para recarregar o site.<br \/>Depois de apertar o F5 , pode soltar as teclas.<\/h4><h4 class=\"v1pre\" style=\"padding-left: 40px\">5\u00ba - Tente fazer login novamente usando os dados de acesso.<\/h4><h4 class=\"v1pre\" style=\"padding-left: 40px\">6\u00ba - Pronto! Seu acesso deve ter sido restaurado com sucesso.<\/h4><h4><\/h4><h4>Caso o procedimento acima n\u00e3o funcione e voc\u00ea estiver usando a internet em uma empresa, procure o departamento de suporte t\u00e9cnico para verificar o problema.<\/h4><h4>Algumas empresas possuem um sistema de \"Cache\" ou \"Proxy\" para liberar a internet aos funcion\u00e1rios ou visitantes e esse tipo de conex\u00e3o pode apresentar essas intermit\u00eancias.<\/h4><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-26405\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse26405\" aria-controls=\"collapse26405\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Como fa\u00e7o para reportar um Erro?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse26405\" data-parent=\"#sp-ea-2640\" role=\"region\" aria-labelledby=\"ea-header-26405\"> <div class=\"ea-body\"><h4 style=\"padding-left: 40px\">Sugerimos que voc\u00ea siga uma das op\u00e7\u00f5es abaixo:<\/h4><h4 style=\"padding-left: 40px\">1\u00aa - Usar a p\u00e1gina espec\u00edfica para reportar o erro, clicando aqui -&gt; <a href=\"https:\/\/khkeynurse.com\/courses\/help\/\">Help (khkeynurse.com)<\/a>.<\/h4><h4 style=\"padding-left: 40px\">2\u00aa - Enviar um e-mail para <a href=\"mailto:suporte@kheynurse.com\">suporte@kheynurse.com<\/a>.<\/h4><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-26406\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse26406\" aria-controls=\"collapse26406\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Lentid\u00e3o na hora de carregar v\u00eddeos ou \u00e1udios<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse26406\" data-parent=\"#sp-ea-2640\" role=\"region\" aria-labelledby=\"ea-header-26406\"> <div class=\"ea-body\"><h4 style=\"padding-left: 40px\">Implementamos os melhores protocolos e tecnologias para que voc\u00ea tenha um aprendizado sem interrup\u00e7\u00f5es, mas infelizmente, existem alguns fatores externos que podem prejudicar a navega\u00e7\u00e3o na Plataforma.<\/h4><h4 style=\"padding-left: 40px\">Se isso est\u00e1 acontecendo, provavelmente voc\u00ea est\u00e1 com um problema de conex\u00e3o com a sua operadora, ou a internet est\u00e1 sendo altamente consumida por outros aparelhos ou sites.<\/h4><h4 style=\"padding-left: 40px\">Recomendamos primeiramente, fechar todos os navegadores do seu dispositivo e abrir somente um para acessar a plataforma.<\/h4><h4 style=\"padding-left: 40px\">Verique se alg\u00faem, que est\u00e1 no mesmo local que voc\u00ea, est\u00e1 usando a internet para assistir filmes ou s\u00e9ries em plataformas de streaming.<\/h4><h4 style=\"padding-left: 40px\">Dependendo do seu Plano contratado, essas a\u00e7\u00f5es podem prejudicar a navegabilidade.<\/h4><h4 style=\"padding-left: 40px\"><\/h4><h4 style=\"padding-left: 40px\">Para realizar um teste de velocidade, voc\u00ea pode usar o site:<\/h4><h4 style=\"padding-left: 40px\"><a href=\"https:\/\/www.speedtest.net\/\" target=\"_blank\" rel=\"noopener\">Speedtest - Teste de velocidade da internet<\/a><\/h4><h4 style=\"padding-left: 40px\"><\/h4><h4 style=\"padding-left: 40px\">Nos resultados, \u00e9 importante constar 10 MB ou mais de velocidade nos testes de DOWNload (Baixar) e UPload (Carregar).<\/h4><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-26407\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse26407\" aria-controls=\"collapse26407\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Quero cancelar o meu cadastro <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse26407\" data-parent=\"#sp-ea-2640\" role=\"region\" aria-labelledby=\"ea-header-26407\"> <div class=\"ea-body\"><h4 style=\"padding-left: 40px\">Para solicitar a exclus\u00e3o dos seus dados, voc\u00ea deve usar o e-mail que est\u00e1 registrado<br \/>no sistema (usado tamb\u00e9m como login) e enviar\u00a0 o pedido de exclus\u00e3o para <a href=\"mailto:suporte@kheynurse.com\">suporte@kheynurse.com<\/a>.<\/h4><h4 style=\"padding-left: 40px\">Esse processo \u00e9 simples e levar\u00e1 aproximadamente 2 dias \u00fateis para ser conclu\u00eddo.<\/h4><\/div><\/div><\/div><\/div><\/div><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-293a144 elementor-widget elementor-widget-html\" data-id=\"293a144\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--Start of Tawk.to Script-->\r\n<script type=\"text\/javascript\">\r\nvar Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date();\r\n(function(){\r\nvar s1=document.createElement(\"script\"),s0=document.getElementsByTagName(\"script\")[0];\r\ns1.async=true;\r\ns1.src='https:\/\/embed.tawk.to\/65c021e00ff6374032c94636\/1hlr88l59';\r\ns1.charset='UTF-8';\r\ns1.setAttribute('crossorigin','*');\r\ns0.parentNode.insertBefore(s1,s0);\r\n})();\r\n<\/script>\r\n<!--End of Tawk.to Script-->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>voltar FAQ* &#8211; Perguntas Frequentes<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-2635","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/khkeynurse.com\/courses\/wp-json\/wp\/v2\/pages\/2635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/khkeynurse.com\/courses\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/khkeynurse.com\/courses\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/khkeynurse.com\/courses\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/khkeynurse.com\/courses\/wp-json\/wp\/v2\/comments?post=2635"}],"version-history":[{"count":5,"href":"https:\/\/khkeynurse.com\/courses\/wp-json\/wp\/v2\/pages\/2635\/revisions"}],"predecessor-version":[{"id":4173,"href":"https:\/\/khkeynurse.com\/courses\/wp-json\/wp\/v2\/pages\/2635\/revisions\/4173"}],"wp:attachment":[{"href":"https:\/\/khkeynurse.com\/courses\/wp-json\/wp\/v2\/media?parent=2635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}